[{"data":1,"prerenderedAt":492},["ShallowReactive",2],{"header-article-translation-en-section-none":3,"wiki-en-faq-installation_setup":4,"wiki-tree-en":351},null,{"id":5,"title":6,"body":7,"category":335,"description":336,"extension":337,"locale":338,"meta":339,"navigation":340,"order":341,"path":342,"seo":343,"slug":344,"source":345,"stem":348,"updatedAt":349,"__hash__":350},"wiki\u002Fwiki\u002Fen\u002Ffaq\u002Finstallation_setup.md","Installation & Setup",{"type":8,"value":9,"toc":305},"minimark",[10,14,27,32,35,40,48,52,72,76,80,91,95,106,110,121,125,129,146,150,164,168,179,183,194,198,201,205,213,217,234,238,249,253,257,268,272,288,292,297,300],[11,12,13],"p",{},"This document targets the current Laetoly frontend project and covers driver installation and updates, uninstall and troubleshooting, handling out-of-memory issues, and solutions for UI display anomalies.",[15,16,17,21,24],"ul",{},[18,19,20],"li",{},"Target OS: Windows 10 or later (64-bit recommended)",[18,22,23],{},"Recommended browsers: Chrome 90+, Firefox 88+, Edge 90+ (WebGL required)",[18,25,26],{},"Enable browser hardware acceleration for better 3D performance",[28,29,31],"h2",{"id":30},"how-to-update-the-driver-to-the-latest-version","How to Update the Driver to the Latest Version",[11,33,34],{},"Laetoly communicates with CNC\u002Flaser devices through a device driver.",[36,37,39],"h3",{"id":38},"update-within-the-app","Update within the App",[15,41,42,45],{},[18,43,44],{},"Open the Laetoly web app (the Home top menu includes an “Install Driver” entry).",[18,46,47],{},"After the device connects, the app receives version information and shows it in the G-code Console dialog from the top menu.",[36,49,51],{"id":50},"manual-update-procedure","Manual Update Procedure",[53,54,55,63,66,69],"ol",{},[18,56,57,58],{},"Download the latest driver:\n",[59,60,62],"a",{"href":61},"\u002Fzh\u002Fwiki\u002Fappendix\u002Fdownload-center","Download Center",[18,64,65],{},"Right-click the installer and choose “Run as administrator”.",[18,67,68],{},"Complete installation as prompted.",[18,70,71],{},"Reopen Laetoly and connect the device to verify.",[28,73,75],{"id":74},"how-to-uninstall-the-software","How to Uninstall the Software",[36,77,79],{"id":78},"windows-control-panel","Windows Control Panel",[15,81,82,85,88],{},[18,83,84],{},"Open “Control Panel” → “Programs and Features”.",[18,86,87],{},"Find “Laetoly Driver”.",[18,89,90],{},"Click “Uninstall” and follow the wizard.",[36,92,94],{"id":93},"windows-settings-windows-1011","Windows Settings (Windows 10\u002F11)",[15,96,97,100,103],{},[18,98,99],{},"Open “Settings” → “Apps”.",[18,101,102],{},"Search for “Laetoly”.",[18,104,105],{},"Select the driver entry → “Uninstall”.",[36,107,109],{"id":108},"complete-uninstall-checklist","Complete Uninstall Checklist",[15,111,112,115,118],{},[18,113,114],{},"Restart the computer after uninstall.",[18,116,117],{},"Confirm no Laetoly-related processes remain in Task Manager.",[18,119,120],{},"Clear browser cache for the Laetoly site.",[28,122,124],{"id":123},"driver-installation-fails-what-to-do","Driver Installation Fails — What to Do",[36,126,128],{"id":127},"quick-fixes","Quick Fixes",[15,130,131,134,137,140,143],{},[18,132,133],{},"Run the installer with administrator privileges (right-click → “Run as administrator”).",[18,135,136],{},"Temporarily disable antivirus\u002Fsecurity software during installation.",[18,138,139],{},"Add Laetoly to antivirus\u002Ffirewall allowlists.",[18,141,142],{},"Uninstall older driver versions before installing the new one.",[18,144,145],{},"Restart the computer between uninstall and reinstall.",[36,147,149],{"id":148},"system-checks","System Checks",[15,151,152,155,158,161],{},[18,153,154],{},"Windows 10+ (64-bit recommended)",[18,156,157],{},"Free disk space ≥ 500 MB",[18,159,160],{},"Windows fully updated",[18,162,163],{},"Close other CNC\u002F3D printing software that might occupy serial\u002FUSB ports",[36,165,167],{"id":166},"port-conflicts","Port Conflicts",[15,169,170,173,176],{},[18,171,172],{},"Check Device Manager for port usage or anomalies.",[18,174,175],{},"Close other applications using COM\u002FUSB ports.",[18,177,178],{},"Replug the device, then try installation\u002Fconnection again.",[36,180,182],{"id":181},"if-the-issue-persists","If the Issue Persists",[15,184,185,188,191],{},[18,186,187],{},"Re-download the latest installer from the Install Driver link.",[18,189,190],{},"Update system patches (Windows Update).",[18,192,193],{},"Contact technical support with the error details and system environment.",[28,195,197],{"id":196},"out-of-memory-errors","Out-of-Memory Errors",[11,199,200],{},"Laetoly involves 3D rendering and G-code parsing, which can consume substantial memory.",[36,202,204],{"id":203},"minimum-requirements","Minimum Requirements",[15,206,207,210],{},[18,208,209],{},"Memory: ≥ 4 GB (≥ 8 GB recommended)",[18,211,212],{},"Browser: Modern, WebGL-capable (Chrome, Firefox, Edge recommended)",[36,214,216],{"id":215},"optimization-tips","Optimization Tips",[15,218,219,222,225,228,231],{},[18,220,221],{},"Close unnecessary browser tabs and other applications.",[18,223,224],{},"Clear browser cache.",[18,226,227],{},"Enable hardware acceleration in browser settings.",[18,229,230],{},"Simplify 3D models before import; reduce toolpath complexity (increase step size).",[18,232,233],{},"Process large projects in segments.",[36,235,237],{"id":236},"recovery-steps","Recovery Steps",[15,239,240,243,246],{},[18,241,242],{},"Refresh the page after a memory error.",[18,244,245],{},"Cancel long-running operations and execute in batches.",[18,247,248],{},"Restart the browser and try again.",[28,250,252],{"id":251},"ui-display-issues","UI Display Issues",[36,254,256],{"id":255},"browser-support","Browser Support",[15,258,259,262,265],{},[18,260,261],{},"Recommended: Chrome 90+, Firefox 88+, Edge 90+",[18,263,264],{},"Supported: Safari 14+ (macOS; some behaviors may differ)",[18,266,267],{},"Not supported: Internet Explorer",[36,269,271],{"id":270},"common-fixes","Common Fixes",[15,273,274,277,280,282,285],{},[18,275,276],{},"Reset browser zoom to 100%.",[18,278,279],{},"Reset system display scaling to 100%.",[18,281,224],{},[18,283,284],{},"Update graphics driver.",[18,286,287],{},"Enable “Use hardware acceleration” in browser settings.",[36,289,291],{"id":290},"browser-feature-notes","Browser Feature Notes",[15,293,294],{},[18,295,296],{},"Ensure the browser allows file downloads and pop-ups; otherwise related buttons may not work.",[298,299],"hr",{},[15,301,302],{},[18,303,304],{},"Submit issues via the feedback portal in the user center. Include your operating system and browser, device model, connection method, and any prompts shown when the issue occurred.",{"title":306,"searchDepth":307,"depth":307,"links":308},"",2,[309,314,319,325,330],{"id":30,"depth":307,"text":31,"children":310},[311,313],{"id":38,"depth":312,"text":39},3,{"id":50,"depth":312,"text":51},{"id":74,"depth":307,"text":75,"children":315},[316,317,318],{"id":78,"depth":312,"text":79},{"id":93,"depth":312,"text":94},{"id":108,"depth":312,"text":109},{"id":123,"depth":307,"text":124,"children":320},[321,322,323,324],{"id":127,"depth":312,"text":128},{"id":148,"depth":312,"text":149},{"id":166,"depth":312,"text":167},{"id":181,"depth":312,"text":182},{"id":196,"depth":307,"text":197,"children":326},[327,328,329],{"id":203,"depth":312,"text":204},{"id":215,"depth":312,"text":216},{"id":236,"depth":312,"text":237},{"id":251,"depth":307,"text":252,"children":331},[332,333,334],{"id":255,"depth":312,"text":256},{"id":270,"depth":312,"text":271},{"id":290,"depth":312,"text":291},"faq","Install, update and uninstall the Laetoly Driver, and fix out-of-memory and display 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